Shipping policy

Last updated: April 22, 2026

Thank you for visiting and shopping at [Your Store Name]. The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays).
Orders placed after 2:00 PM EST will be processed the next business day.
During peak seasons (Black Friday, Cyber Monday, Christmas, etc.), processing time may extend to 3-5 business days.
We will send you a confirmation email once your order has been shipped, which includes your tracking number.

2. Shipping Rates & Delivery Estimates

Domestic Shipping (United States)

Shipping Method	Cost	Delivery Time
Standard Shipping	Free on orders over $99 $7.99 for orders under $99	5-7 business days
Expedited Shipping	$14.99	2-3 business days
Overnight Shipping	$24.99	1 business day

Delivery times are estimates and begin from the date of shipping, not the date of order placement.

3. International Shipping

We currently ship to the following countries:

Canada
United Kingdom
Australia
Germany
France
Italy
Spain

International Shipping Rates & Delivery Times

Region	Cost	Delivery Time
Canada	$19.99	7-12 business days
UK & EU	$24.99	10-15 business days
Australia	$29.99	12-18 business days

Important Notes for International Orders:

International orders may be subject to customs duties, taxes, and import fees levied by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
We have no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing your order.
Customs processing may cause additional delays beyond our estimated delivery times.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order status by:

Clicking the tracking link in the shipping confirmation email
Visiting our website and entering your order number and email address in the "Track Order" page
Contacting our customer service team at [support@yourstore.com]

Please allow 24-48 hours for the tracking information to update after you receive the confirmation email.

5. Shipping Restrictions

We do not ship to PO Boxes, APO/FPO addresses, or military addresses.
We cannot ship to locations outside of the countries listed in Section 3 at this time.
Some oversized or heavy items may have additional shipping fees, which will be clearly indicated on the product page.

6. Lost, Damaged, or Stolen Packages

If your package is lost in transit, please contact us immediately at [support@yourstore.com]. We will work with the shipping carrier to locate your package. If the package cannot be found, we will issue a full refund or send a replacement at no additional cost to you.
If your package arrives damaged, please take photos of the damaged packaging and the damaged items, and contact us within 48 hours of delivery. We will arrange for a replacement or issue a refund.
We are not responsible for packages that are stolen after delivery has been confirmed by the shipping carrier. If you believe your package has been stolen, please contact your local police department and the shipping carrier directly.

7. Address Changes

Please ensure that your shipping address is correct before completing your order. If you need to change your shipping address, please contact us as soon as possible. We can only change addresses before the order has been shipped. Once an order has been shipped, we cannot change the shipping address.